Your privacy

You own your data

With StayPrivate your data is yours and yours only. That means there's no reading, analysing or any other kind of snooping of your information by us or anyone else. That includes the government.

We guarantee this under English and Welsh law. English law is a leading common law system, free from government interference and regularly used for international agreements.

Always encrypted

The entire StayPrivate ecosystem uses and is protected by military-grade encryption protocols.

We encrypt your account and everything in it (emails, attachments, files, notes) at all times. Our systems generate encryption keys dynamically using your unique credentials, so that the only way to unencrypt your information is via your account log-in process.

Enterprise-grade privacy

The privacy, security and legal guarantees we provide every StayPrivate account are designed to be equivalent to what a large business would expect from their email provider.

Every StayPrivate user benefits from enforced multi-factor authentication (using StayPrivate's patented click-and-PIN technology), AES256 encryption, secure asymmetric encryption algorithms for key exchange (TLS/SSL), suspicious activity alerts, triple geographic redundancy, and robust account-recovery processes, as standard.

We strike a balance between security and practicality. That's why we allow you to reset your details if you forget them. If you do forget your details, just reset them using your recovery email account.

Support

StayPrivate is not only free and easy to get started with, it's easy to use too. But that doesn't mean you won't need support from time to time.

When you need support, we are here to help. We provide email support to all users, and telephone support to all paying users.

If you ever have any questions or concerns about your account, or just have some ideas on how we can improve the service, drop us a line and our team will be in touch.