Security Features

You own your data

With StayPrivate your data is yours and yours only. That means there's no reading, analysing or any other kind of snooping of your information by us or anyone else. That includes the government.

We guarantee this under English and Welsh law. English law is a leading common law system, free from government interference and regularly used for international agreements.

Enterprise-grade security

Every StayPrivate user benefits from enforced multi-factor authentication (using StayPrivate's patented click-and-PIN technology), AES256 encryption, secure asymmetric encryption algorithms for key exchange (TLS/SSL), suspicious activity alerts, triple geographic redundancy, and robust account-recovery processes, as standard.

Your account and all your data, emails and files, are encrypted at all times. Your files are all individually and separately encrypted using dynamically generated keys.

Email fraud prevention

To prevent phishing campaigns and eliminate spam, we operate a strict email domain safelist for incoming emails. All new email domains are subject to tight volume limits until they have been actively verified by our team of security specialists.

Every email is associated with a private channel based on the identities of sender and recipients. This makes it easier for you to keep track of your conversations, reply safely, and avoid falling victim to fraud. We add warning notes to every email from a new sender to help make it easier for you to identify potentially suspicious emails.

Keeping you safe doesn't stop with keeping your account and emails safe in transit. It requires your information being kept safe at your recipients' end too. Unlike other webmail providers, StayPrivate protects your emails after they arrive in the hands of your recipients too.


StayPrivate is not only free and easy to get started with, it's easy-to-use too. But that doesn't mean you wont need support from time to time.

When you need support we are here to help. We provide email support to all users, and telephone support to all paying business users.

If you ever have any questions or concerns about your account, or just have some ideas on how we can improve the service, drop us a line and our team will be in touch.